Have you ever been in the middle of a phone conversation only to have your phone suddenly hang up on you? It’s happened to all of us at one time or another, and it’s frustrating. But have you ever stopped to wonder why your phone keeps hanging up on you?
There are a few different reasons why your phone may hang up on you, some of which are pretty common—Ranging from a dying battery to a problem with your phone’s software. In this article, we’ll look at some of the most common reasons why your phone hangs up on you and what you can do about it.
So, if you’ve been wondering why your phone keeps hanging up, read the article below.
Why Does My Phone Keep Hanging Up?
There can be many reasons your phone keeps hanging up; let’s look at some of the most obvious ones. These include:
- Poor Network Reception
- Outdated Software
- Damaged SIM Card
- Restart your Device
- Faulty Hardware
- Abnormal Device Temperature
- Video Games
- Damaged Phone Antenna
Poor Network Reception:
If your phone is not receiving a strong enough signal, it may drop the call. Numerous phone companies are addressing this issue. Hopefully, the issue of low proportion will no longer exist. However, until that time arrives, phone reception will drop at times.
You can easily determine whether or not you are receiving a weak signal on your phone. There should be several signal strength indicators on the top of your phone. If they are all lit, everything is in order. However, if you notice a few bars dim, you must rectify the situation.
Potential Fixed For Poor Network Reception:
Try going to an area with a dense population and possibly phone towers to solve this issue. These are the best locations for obtaining a strong signal. Simply walking around with your phone in your hand is useless.
Although you observe some individuals doing so, it’s not effective.
- Check the signal strength in your area by using your phone.
- Check restaurants, coffee shops, and bookstores for free WiFi service.
- If you are not close to these locations, you may need to move to higher ground.
- Keep an eye on your phone’s signal strength and try calling when you are within range.
If you have apps that work with answering your phones, such as a Caller ID app or a similar app, one of those apps likely requires an update. This may be the cause of your phone disconnecting during crucial phone calls.
Try these methods to update the applications on your smartphone:
- Check the app store for any available updates for your application.
- Check the app to see if there is an update notification.
- Determine the location of the update app setting within the app’s settings.
Damaged Sim Card:
If you recently accessed your SIM card or had a technician fix your phone, it is possible that the SIM card was damaged. This is the result of either improper insertion or slight bending.
You can determine if it is damaged by opening the SIM card slot on your phone and visually inspecting it.
Potential Fixes for a damaged sim card:
To resolve this issue, open your phone and verify that the SIM appears normal. If the SIM appears damaged, your best option is to take it to a phone technician for repair. However, if the SIM card needs to be replaced, check to see if the warranty is still valid.
You may have to pay for a replacement if the warranty has expired. Don’t forget to inform the technician about the last time the SIM card was accessed.
Phone Needing A Reboot:
Most of my phone-related issues were resolved by turning off and restarting my device. This resolves the majority of my difficulties. It also restarts any potentially missed update notifications. After this, you should examine your phone to determine whether it is freezing or dropping calls.
If the issue persists, you can try the remaining troubleshooting steps below.
There can be a problem with the phone’s hardware. It may be a hardware issue if the problem has nothing to do with connectivity, your phone network provider, or the antenna.
You may need to visit the nearest hardware or Apple store to resolve this. If possible, it is best to contact your phone’s manufacturer directly.
Some phone companies offer the option to mail in your device for assistance. The sooner a hardware issue is identified, the better. Don’t worry, especially if you caught it early and your calls were hung up on as the first sign.
Abnormal Device Temperature:
Your device could be overheating. Typically, you will receive a warning that your phone is overheating and must allow it to cool down. Placing it in a cool location or removing it from the area where it began overheating is an effective method for restoring its normal temperature.
Whenever a phone overheats, it will be unable to perform its normal functions and will disable any features you may be using to prevent permanent damage.
If you have too many mobile games installed, your phone may malfunction. Try visiting your home screen and scroll through your games to decide which ones to delete. Or navigate the app store to choose which apps to remove.
You may want to check your phone’s storage settings for apps that consume many megabytes. You can also view which apps consume the most space through your device’s settings.
Damaged Phone Antenna:
Downloading apps is much more fun, and they are typically bug-free. There are, however, a few rotten apples that include a malware app that causes your phone a few issues. Checking the health of your phone should be your first step if calls are being dropped.
There are two primary methods for detecting malware:
- Download an app that scans your phone for malware; most of them will also remove these pesky bugs.
- Check all of the downloaded applications on your phone. There are probably a few you do not recognize.
Using Google Play Store and never downloading apps from outside sources is by far the best way to prevent malware from entering your phone in the first place.
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For a visual walk-through, refer to the following video:
If your phone is hanging up by itself, there could be any number of reasons. It could be a hardware issue, like a damaged antenna or low signal reception. It could be a software issue, like a corrupted operating system or malware. Or it could be something as simple as a bad connection. If you’re unsure why your phone is hanging up, take it to a nearby service center for diagnosis.