To stay in touch with loved ones regularly, many people turn to Snapchat. No one can deny that the app has made it a lot more enjoyable to share the little things in life. When you and your friends send each other photos and videos regularly, you develop a snap streak. The app’s failure to send your photos may leave you out of the loop. Had the same experience and wondered why won’t my snaps send? Fortunately, we’ve compiled a list of remedies in case you are wondering why won’t my snaps send. Let us now begin.
Why Won’t My Snaps Send?
Snapchat is either unavailable or your internet connection is weak. Snapchat’s services are sometimes unavailable because of routine maintenance, so your snaps cannot be sent. If you want to send a snap, you’ll need a strong internet connection.
Snaps won’t go through if you’re not friends with the person. This is because some people can only receive snaps from their friends. If you are unable to send or receive snaps of a particular person, then it means they don’t allow messages from people who aren’t their friends.
1. No Internet Connection
Snaps won’t go through on Snapchat if you aren’t connected to Wi-Fi. Sending snaps on Snapchat requires a strong internet connection. Before you can send the message again, you’ll need to ensure that your internet connection is strong.
2. Snapchat Is Troubleshooting
If you see an error, it means that Snapchat has encountered an issue and is unable to send the message. Send the message again to prevent this error from occurring. To send another snap, you’ll have to wait for a few hours if the first one failed.
3. Snapchat Story Deleted
Many times, the story has been deleted between when it first appeared in your stories section and when you tried to reply with a snap. If this happens, your snaps will not send. Because the Story you were trying to send was deleted, the message will not be able to send, and you’ll see the “failed to send” message appear.
What To Do If Your Snaps Won’t Send?
There are a few things you can try to fix the problem of not being able to send messages on Snapchat. When Snapchat isn’t working, it’s usually due to a glitch or a bad internet connection. To get your Snapchat message to send again, you’ll need to figure out which of these it is.
In most cases, a few hours away from Snapchat and then an attempt to send the message will work. It’s possible that your internet connection will improve or the Snapchat servers will come back online if you don’t use Snapchat for a while. Try sending the message again right away in order to fix any glitches that may have occurred.
1. Check That You Have A Strong Internet Connection
Ensure that your Wi-Fi connection is working before doing anything else. Having a poor internet connection is the primary reason why your messages aren’t getting through. If you don’t have an internet connection, you won’t be able to send or receive messages. You can easily fix this by disabling or enabling your Wi-Fi connection or switching between Wi-Fi and data. The message should be sent if your internet connection was the problem after you’ve followed all of these steps. You can try the next step if this doesn’t work.
2. Check If The Snapchat Servers Are Down
The next step is to see if Snapchat’s servers are experiencing problems. You can tell if Snapchat is down if the tap to retry message appears on all of your messages. Since many people will be experiencing the same problem as you, you should be concerned. Your device’s Snapchat app is hosted on a server, which gives you access to the app. You won’t be able to send or receive messages if the servers are down. A server is down if it is unable to respond to the number of IP requests it is receiving from Snapchat users, resulting in a loss of service. This can be caused by just cutting power to the server. You can ask a friend on another social networking platform or via text message whether Snapchat is functioning properly for them. If they are also experiencing problems, it is probable that Snapchat’s servers are down. You can also visit down detector to determine if Snapchat servers are down and view the location of the server adjacent to you.
3. Restart The Device And Close The App
After closing Snapchat, you must restart your device in this situation. When you close Snapchat, you are effectively shutting down the system, thus there is a potential that the bug will disappear. Restarting your smartphone eliminates any bugs that are present on your phone. As a result of the system being shut down and restarted, all difficulties preventing Snapchat from functioning will be eliminated. Restarting is a common troubleshooting technique because it is relatively rapid and typically resolves the issue. Before attempting to restart your smartphone, you must close Snapchat in the background so that it is not running when the system is shutting down. After restarting your device, you can launch Snapchat to determine if you can tap and send the message again. If this fails, proceed to the next step.
4. Log Out And Then Log In
In this situation, the final course of action is to log out and log back in. The account you were logged into will be deleted when you log out. This has worked number of times and may solve any issues that were preventing your messages from sending. After logging back into Snapchat, you can tap to retry and see if the message was successfully sent.
5. Update Snapchat
The primary reason for releasing an update is to eliminate a bug. If you examine the update’s features, you will typically find the term bug fixes. If you receive the failed to send error when attempting to send a Snapchat message, this update will fix the underlying bug. Snapchat should be updated as the most effective solution to the issue. The primary purpose of an update is to eliminate bugs that degrade the user experience and prompt user complaints. In the majority of update descriptions, you will find the term bug fixes. Most of the time, the developer does not specify which bugs are being fixed, so you will have to observe the bug fixes after installing the updated software on your device. To update the app:
- Got to the App store
- Click updates
- Click Update next to Snapchat
6. Wait For Snapchat To Come Up With A Fix
If you discover that your snaps are not being sent, you should wait until Snapchat releases a fix. If you receive the failed to send error, be aware that this is a site-wide issue that everyone will encounter, so the solution is to wait until Snapchat fixes the issue.
7. Remove Snapchat
If the problem persists, you will have to delete and reinstall Snapchat. This only works if a bug in the app is preventing your snaps from sending. To delete an application, press and hold its icon, then select Delete and confirm your choice.
8. Clear Snapchat Cache
Next, you must delete the cache files located in Snapchat’s directory. Cache files are temporary files that are saved in Snapchat’s directory to make things load faster when you repeat the same action or perform the same action repeatedly.
When these files are deleted, you will experience nothing but a smoother app, and the best part is that clearing the cache can eliminate issues that prevent your snaps from sending. Clearing Snapchat’s cache is essentially equivalent to deleting the app, reinstalling it, and logging in again.
It eliminates the files that have been saved since the application was installed. To clear the cache:
- Open Settings
- Go to General
- Go to iPhone storage
- Tap on Snapchat
- Tap on Delete App
9. Network Settings
Resetting your network settings will resolve any network issues that are preventing your photos from sending. Resetting the network settings deletes all network-related settings, which may fix the problematic app. This will restore your device’s settings to how they were when you first acquired it.
To reset network settings on Android:
- Go to Settings
- Select System
- Tap Reset
- Choose Reset Network Settings
To reset network settings on iOS:
- Go to Setting
- Select Reset
- Click on Reset Network Settings
10. Inform Snapchat About The Bug
Developers of mobile applications frequently release updated versions of their applications that include bug fixes and new features. You should return to the Google Play Store or the App Store to check for available updates. If you can still access Snapchat, you should contact support. If a program update is available, you should install it as soon as possible. Frequently, this is sufficient to resolve the issue. This is a straightforward step, but the process is lengthy and Snapchat may not even respond to the report.
- Go to Profile
- Tap Settings
- Tap Report a Problem
- Click on Something isn’t working and explain the issue
Include as many specifics about the issue as possible in your report. Information such as the type of smartphone or tablet you were using and what you were doing at the time the issue occurred may be useful in resolving the issue.
Consider that Snapchat is likely receiving a large number of reports about this issue, so they are likely working to resolve it.